Freight and Delivery

DELIVERY

Processing & Dispatch

Your order will usually be dispatched the same day payment is received (Monday – Friday) however it may occasionally be the next working day.

We don't always have all products in stock. In this case, the product will be sent to you directly from our supplier.

Delivery regions

We are based in New Zealand and DO NOT send orders overseas.

Delivery can be made almost anywhere in the North Island, South Island, Stewart Island and Waiheke Island. For other New Zealand islands (Chatham, Great Barrier etc.) we can delivery to a mainland ferry terminal or directly to your shipping agent.

Delivery times

The below transit times are estimates only and may be extended by factors outside of our control

  • North Island (1-3 working days)
  • North Island Rural (3-5 working days)
  • South Island (1-3 working days)
  • South Island Rural (3-5 working days)

How much will delivery cost?

Our new simple approach to delivery charges makes buying from Bloodline NZ even better value.

A5 Bag

Urban Delivery $3.50

Rural Delivery $7.0

 

A4 Bag

Urban Delivery $6.50

Rural Delivery $9.00

 

 

Damaged Items

Your order is insured against damage and loss-in-transit providing you follow a few simple guidelines.

  • By signing for the parcel you are saying it has been received in good order.
  • Do not sign for your parcel until you have thoroughly inspected it and it's in good condition.
  • If you have any concerns, if there is visible damage to the outer packaging or something is damaged, you must note this on the paperwork.
  • If there is any damage you need to notify us within 24 hours to qualify for an insurance claim. Do not discard any of the box, shipping label, packing material, or broken items. The delivery company will need to pick up the damaged goods. We are unable to send a replacement until this stage has been reached.

Tracking

If your parcel has not arrived within a reasonable time (as above), please contact us and we will track it for you.

Shipping to PO Boxes

Unfortunately, we cannot ship to PO Boxes.